TSG Data Services
Our Signature Services
TSG Data Governance
Our focus is on delivering to business trustworthy data for use for business decisions.
What?
- Data Governance is key for enabling enterprises to enable Autonomous Data infrastructure. An Autonomous Data Infrastructure is essential for creating a data driven organisations.
Data Governance includes : - Data Quality
- Metadata Management
- Access Management
- Self-service dataset access.
- And much more
How do we do?
- We leverage best in class products such as Microsoft Purview, Collibera, Informatica
- Leverage our proven process for defining, establishing and maintaining the data governance solution.
- We typically follow a four step process – Discover, Design, Implement and Change Management
Why do you need it?
- Poor data quality and availability can consume up to 30% of an organization’s total enterprise time on non-value-added tasks.
- By 2027, 60% of organizations are expected to fail to realize the anticipated value of their AI use cases due to incohesive data governance frameworks
- Data Governance enables business owners to trust data and use data within the enterprise to drive insights and decision making.
- Data Governance infrastructure is also critical for Compliance, Security and extracting value from data within the enterprise.
Why TSG?
- Achieved 70% improvement in data accuracy and consistency across business units, reducing errors and enhancing decision-making.
- Cut data management costs by 50% through streamlined data lifecycle management and automated compliance processes.
- And much more
Case Study: Data Governance
Key Problems
- Business leaders had difficulty accessing right data for analytics & decision making.
- The Enterprise Data warehouse was difficult to access, and the data dictionary was inconsistent.
Outcomes
- 85% reduction in fulfilling data access requests
- Up to 50% effort reduced for Data Auditing
- Up to 40% decrease in compliance related incidents.
- Improved CSAT scores and clinical outcomes.
Our Solutions
We evaluated various tools and decided to implement Azure Purview to enable:
- Curated Data Dictionary.
- Automated Data Classification using AI and Dictionaries.
- Searchable Metadata.
- Centralized metadata and data access management.
TSG Gen AI for Data Insights
Leveraging Gen AI for enabling self-service AI within your organisation.
What?
- Gen AI for Data Insights uses AI models to generate actionable insights from structured (databases, spreadsheets) and unstructured data (text, images). It automates data exploration, reveals trends, and performs predictive analytics to help identify opportunities and optimize operations.
- Self Service AI allows business users to ask natural language questions and receive instant, AI-driven insights.
How do we do?
- Identify the right tools and models required for the data organization.
- AI Implementation: We integrate selected tools into your existing infrastructure.
- Continuous Optimization: We refine models and insights over time to ensure sustained value.
Why do you need it?
- Companies leveraging GenAI have seen a 51% increase in efficiency
- Transforms your data into a powerful decision-making tool, accessible without technical expertise.
- You get deeper insights faster than traditional analytics. It helps uncover hidden patterns, improves decision-making with accurate forecasting, and reduces time spent on manual analysis.
Why TSG?
- 80% reduction in time to get insights from data for business owners.
- 40% more utilization of the insights from the data organization.
- And much more
Case Study: Healthcare Insights with Gen-AI
Key Problems
- Difficulty in extracting actionable insights from unstructured data, leading to missed opportunities
- High costs associated with manual data processing and analysis.
Outcomes
- 20% increase in patient satisfaction scores
- 25% increase in operational efficiency with AI insights
- Data analysis time reduced from 2-3 days to 1 hour
- Expert insights to unlock new opportunities & drive innovation
Our Solutions
We integrated Generative AI models to extract and interpret insights from vast unstructured data sources
- Enabled Natural Language Processing (NLP) for automated document reading.
- Deployed AI algorithms that analyzed patient histories and real-time data for risk prediction
- Automated patient data extraction and analysis also leveraged AI-driven forecast models to optimize resource allocation.
TSG Upgrade to Data Fabric
Apart from the technology upgrade, we ensure a smooth transition to the new data infrastructure
What?
- Data Fabric is a modern architectural approach that unifies data management across various sources, making it easier for enterprises to manage and process large volumes of data efficiently. It enables seamless integration of Data pipelines, Streamlines data access & Ensures scalability and governance across all data assets.
- Enables transitioning from legacy data warehouses to a fully integrated, scalable, and flexible data ecosystem.
How do we do?
- We leverage leading platforms like Microsoft Fabric, Databricks, and Informatica to design and deploy your Data Fabric solution.
- We provide seamless integration with existing infrastructure, ensuring continuity with your current systems.
Why do you need it?
- Organizations have reported a 459% increase in ROI from adopting a unified Data Fabric architecture
- It can reduce the time required for integration design by 30%, deployment by 30%, and maintenance by 70%
- Data silos and inconsistent data access slow down decision-making and reduce operational efficiency.
- Real-time data access is critical for staying competitive and enabling timely insights.
Why TSG?
- Reduced infrastructure costs by 30%
- Improved data processing speed by 40%, enabling real-time insights
- Achieved 65% reduction in data silos, improving data accessibility and consistency.
- And much more
Case Study: Integrated Unified Data Platforms
Key Problems
- 30+ disparate systems, including EHRs, claims processing systems and others.
- Lack of unified format, as 30% of data records requiring cleaning before analysis.
- 80% of analytics reports were delayed due to slow data integration processes.
Outcomes
- Data latency reduced from 48 hours to1 hour
- $5M of annual cost saving
- Build single source of truth for patient data
- Real time patient data access improved by90%
Our Solutions
We seamlessly integrated data fabric architecture to streamline clients’ current data management system:
- Integrated 30+ data sources, including real-time streaming.
- AI-powered analytics applied to 500+ million records to foster early risk detection.
- Standardized metadata management for consistent data quality and easier interoperability.
- Role-based access controls and encryption for HIPAA and GDPR compliance.
TSG Reporting & Analytics
We provide lights on, optimization and predictive capabilities to augment and enhance your existing reporting infrastructure.
What?
- Reporting and Advanced Analytics provide businesses with deeper insights from their data by combining reporting capabilities with predictive and prescriptive analytics. This service enables enterprises to track key performance indicators (KPIs), discover trends, and make data-driven decisions using advanced statistical models, machine learning, and AI. The goal is to move beyond static reports to create actionable insights that can drive growth, optimize processes, and mitigate risks.
How do we do?
- We use industry-leading tools like Power BI, Tableau for reporting & Azure Synapse, Databricks, and AWS Sagemaker for analytics.
- We implement self-service reporting dashboards, enabling business users to explore data and generate insights independently.
- We focus on performance and reducing infrastructure load and costs.
Why do you need it?
- Data-driven Decisions improve overall performance by identifying trends
- Helps forecast Future Trends, customer behavior, and business risks through predictive analytics.
- Your existing reporting infrastructure needs to be maintained & optimized while you build for future.
Why TSG?
- Achieved 45% increase in reporting efficiency, reducing manual effort
- 20% reduction in operational costs by improving query performance
- And much more
Case Study: Streamline Healthcare Data Reporting
Key Problems
- 40+ data sources needed to be integrated with varied formats & layouts
- 11 critical business use cases, addressing pain points and defined future state
- Data was not readily available for business consumption.
Outcomes
- Established 30+ members hybrid team across US, India
- Migrated 80+ reports from Qlik Sense platform to BI
- Deployment and Ingestion as additional tasks
- Data activated from 8 sources & made available for end use
Our Solutions
- Implemented medallion architecture (Bronze, Silver, and Gold enrichment layers.
- Used Agile model and integrated teams for project execution.
- Integrated diverse data sources including CSC (Member/Claims), Sales Force Marketing Cloud (Email Interactions), SFIS & Site Core (Web interactions), MyChart & Enterprise Audit (Portal Interactions), Census (Survey).
- Build Power BI dashboard and Integrated Customer MDM.
The Ultimate Synthesis
Our proficiency and agility in business and technology offers a powerful combination, enabling us to comprehensively envision and partner with our clients throughout their entire transformation journey
The Partner Mindset
We conduct ourselves not merely as vendors, but as partners, taking great pride in fully owning our clients’ goals and collaborating with them through
every inch of their transformation journey
The Invincible O2N
To accommodate our clients’ diverse skill and budget needs, we provide our most versatile services from our onsite, offshore, and nearshore locations
Alchemy of Expertise & AI
Our consulting advice and execution strategies for the transformations are incredibly powered by the ultimate alchemy of experts and AI technologies
TSG Engagement Model
Built sustainable capability by keeping the attrition less than 5%
Leveraging our 360-degree win-win commercial model, built highly cost- effective nearshore and offshore solutions for our clients
Utilising our distinctive 4DE model, established a high-performing and immersive engagement delivery environment
3-stage talent validation model, enabling 92+% accuracy, thereby drastically improving delivery quality
360° CLIENT ENGAGEMENT model
(Dedicated Leadership, Monthly feedback sessions, Up and Cross-skilling workshops, etc.)
4
DE Model
Immersive PEOPLE LEADERSHIP model
(Dedicated Leadership, Weekly Big Picture, Monthly 1:1s, Quarterly anonymous surveys, etc.)
PARTNER Vendor
Our Core Capabilities